VICTIMS OF EXPEDIA: why EXPEDIA works a criminal organization?
WIKKIPEDIA defines Organized crime as crime carried out systematically by formal criminal organizations. The Organized Crime Control Act (U.S., 1970) defines organized crime as "The unlawful activities of ... a highly organized, disciplined association...". Some criminal organizations, such as terrorist organizations, are politically motivated. Mafias are criminal organizations whose primary motivation is profit. Gangs sometimes become "disciplined" enough to be considered "organized". The act of engaging in criminal activity as a structured group is referred to in the U.S. as racketeering. In the United States, organized crime is often prosecuted federally under the Racketeer Influenced and Corrupt Organizations Act (RICO), Statute (18 U.S.C. Part I Chapter 96 §§ 1961-1968).
In this context, EXPEDIA works like a criminal organization whose primary motivation is profit. It is a highly organized company in which most employees lie, cheat, do anything to keep money from customers. If only one or few EXPEDIA agents lies one can understand that because there are inefficient employees like in any other company. But in EXPEDIA agents at all level (simple agents, supervisors and customer advisors) lie in order to steal money from customers. That is association. More important, even after you show them documentation that proves that EXPEDIA made the mistake in your case, they just keep your money. EXPEDIA keeps your money even is the service is not provided. This is fraud and is unlawful. This seems to be done systematically to many customers (just read the several complaints about expedia in the main page).
Thus EXPEDIA works like criminal organization rather than an honest company .
In my opinion. EXPEDIA is the dream of don Vito Corleone. They are a "legitimate" company but with a very dark side. I would not be surprised if one of EXPEDIA's CEO run for Governor or President. That was the dream of Vito Corleone for Michael Corleone.
EXPEDIA is currently facing several accusations and class actions