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Date |
Category |
Source/link |
Comment |
| Since Sep 2005 |
Complaint/informative |
victimsofexpedia |
How EXPEDIA tried to
scam me (1,254.95 U$D) and failed miserably (very informative
and proves EXPEDIA is a scammer) |
| Since Jan 2008 |
Complaint/informative |
Here you go! This is kind of a short version! More will be posted on my
BLOG!
I have some video I will be posting as well! |
This is the horrible ONGOING story
of: Chris (You can contact this victim at:
expediaexposed@gmail.com)
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| ??? |
Complaint/Informative |
Kingkeld |
WARNING:
Expedia.com will STEAL your money! |
|
10-17-2007 |
Very
Informative |
AC associated contents |
Expedia Issues "A
Closer Look at Customer Service Complaints"
(Don't miss these articles) |
|
03-31-2008 |
Complaint/informative |
Blog |
"No-show" |
|
Complaints from
2008 (EXPEDIA is behaving as
I predicted)
We can expect hundreds maybe thousands more complaints for this year. Expedia
is very prolific in cheating customers. Come back soon to read complaints
from people that are being cheated by EXPEDIA during 2008. This is just a
tiny fraction of complaints in internet about EXPEDIA
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07-21-08 |
Complaint |
IndianaJosh
Blog |
"....Technically, the problem itself
was a result of Expedia and their system that glitched and
double-processed our order without actually following through with the
issuing of tickets. It was Expedia's error that began all this mess, and in
my mind, if they were a respectable company, with any degree of integrity,
they would've recognized and admitted this mistake on their behalf, and
would've at least done what they could for us....." |
|
07-03-2008 |
Complaint/informative |
Thu, 3 Jul 2008 19:41:17 -0700 (PDT)
Submitted to
www.victimsofexpedia.com
|
Well I just want people to know how horrible
Expedia is. I booked a
hotel with them because of their $50 gas card offer. So at 3 weeks, no gas
card, sent an email to their customer support, you know - they claim to
answer all emails within 4 hrs... right. So I did this every week and got
nothing, so I decided to call them and of course the were sorry and advised
me that they would email me a form and then the card would be sent. Well of
course another 2 weeks went by and of course no email or form. Called
again, and was on the phone, on hold for an hour and then finally, I was
promised a $50 refund to my credit card, as they no longer can provide me
with a gas card. I of course don't believe a word they say, but maybe I
will be surprised! |
|
06-26-2008 |
Informative |
Date: Thu, 26 Jun 2008 00:13:34 -0400
From: "Chris" <XXXXXX@gmail.com> Yahoo! DomainKeys has confirmed that this
message was sent by gmail.com. Learn more
To:
webmaster@victimsofexpedia.com
Subject: expedia BS |
Hello,
Just felt compelled to share with someone what I just experienced. So, I
googled "expedia scams" and found you. Put this up is you want, please
protect my identity; call me Chris if you want, but don't use my e-mail or
contact info please.
So. I was looking for a romatic getaway from my girlfriend and I and thought
"Hey, Captain Kirk's got my back" so I went on all those sites. Expedia,
Orbits, Cheaptickets, Hotels dot com. Expedia had the lowest price, but for
some reason, I decided to try to bargain with the hotel and just called
them. I told the girl at the front desk that I looked at all these sites and
the cheapest I found was 239$ a night.
So I asked her if it was better to do that or go through the hotel first
hand and she told me that is is ALWAYS more expensive to use those sites.
She quoted me a price of 199$ a night for a better room!
Anyway, my intuition was correct, and I booked two nights for probably 100$
cheaper and a better room just by calling the hotel myself.
Im sorta pissed that these damn commercials make us think that we will save
all this money when we actually save money by dealing with the hotel
directly. I hope that you can get this out to people so they may take the
time to do what I did.
Chris. |
|
05-23-2008 |
|
my3cents.com |
"Do Not Book With Expedia - Overcharged By $1,600 Dollars" |
|
05-06-2008 |
Complaint |
Submitted to victims of expedia.com (Jonas) |
"My
trip was a travel nightmare, unbooked flights, last minute
cancellations I was not notified of. Over $200 of long distance
charges from Europe, mostly on hold. Expedia will not return calls,
they require you call them back or wait on hold. Calling back gets a
different agent, and is invariably unable to follow up where the last agent
left off, so you are back to square one.We were stranded at the
airport when they did not notify the ground transport of a flight change
(they also did not notify us, we spent 12 hours at the airport). I called
and specifically requested they notify
ground transport. They did not. The return flight was unbooked, and we
ended up buying another ticket and having to stay in Greece longer
than planned. Expedia is refusing to refund the money. To say they are
crooks is an understatement. Even though the cost to me is probably
less than the cost of a lawyer, their arrogance and irresponsibility
are so outrageous, I will probably seek legal recourse." |
|
04-28-2008 |
Complaint |
Submitted to victims of expedia.com (Jacqueline) |
"
Made airline reservations through
Expedia using a prior credit.
Expedia charged a rebooking fee through VISA but failed to have
tickets issued. When the airline cancelled the reservation four months later
due to
Expedia's failure to pay,
Expedia charged me the walkup fee. Attempts to straighten out the
mess by e-mail and phone were infuriating. Customer service is not their
modus oparandi. It appears that even though they had our money, they did not
use it to pay for the ticket. This leaves me to believe that either they
have a cash flow problem or someone has his hand in the cookie jar." |
|
04-28-2008 |
Complaint |
Submitted to victims of expedia.com (Tish) |
"We booked round-trip air with Expedia
involving 2 segments
each way. They called a couple of months later to say segment #3 would
have to be re-scheduled as airline had "cancelled" flight. Expedia
agent put me on hold & never came back. When I called back I found out
the rep had cancelled all our flights... totally gone! In the next 11
hours (yes, I was on hold or on the line with multiple Expedia reps
for 11 hours straight) it got "fixed", then "unfixed" several times.
It was a
nightmare! For my trouble they 'gave' me a coupon of $100 towards a
3-night hotel stay that expired in 30 days. We would have had to use
it during the time our trip was already planned and booked. Worthless!
We continued to get conflicting emails from them saying our flight
were cancelled and not cancelled. At one point they had us on two
different simultaneous flights. This went on for weeks!We were afraid
the whole trip that we would get to the gate only to have them
say we didn't have !
a reservation I wrote them an email about the problem and said I
doubted I would ever hear from them about it...and I was right!! They
must be doing so well that they could care less about their customers.
Take your $$ somewhere else, not to Expedia!
" |
|
04-21-2008 |
Complaint |
Submitted to victims of expedia.com (Betsy) |
"More
than 13 international phone calls....more than 400 minutes on hold....
and I receive the great news that
Expedia has processed my refund
today - 3 months after I requested it - and that I will have the money
credited to my account in - hello?? - 30 to 60 days. At this point I
should just be glad that I'll have it within a year of when I purchased
the tickets.
NEVER USE EXPEDIA!!!! THEIR CUSTOMER SERVICE GUARANTEES ARE AS
WORTHLESS AS THE TICKETS THAT THEY SOLD ME.
Read the full Story |
| 04-19-2008 |
Complaint |
|
"Expedia screwed up my flight trips and I have to pay for it" |
| 04-15-2008 |
Complaint |
RipoffReport.com |
"...I had $300.00 on the account to get a
Hotel and was gone. I asked Why? and they said I had 2
airline
companies withdraw money
from the acount. Thats when I found out that Expedia resubmited the order
and when Hotwired withdraw the money my balance went -$400.00. I had tryied
to get remborse my money but Expedia is refusing. The confirmation e-mail
for the tickets they assigned went to a person named Orlando Tirado in
atlanta
Georgia besause Expedia used
a wrong e-mail address with my phone #......" |
|
04-11-2008 |
Complaint |
rateitall |
" stayed in an.. Expedia hotel where I had problems. ..." |
| 04-11-2008 |
Complaint |
Jeff On Cloud Computing |
"I booked my first trip through Expedia.com. It was a package
deal that included airfare and a hotel booking with Embassy Suites. I
arrived at my destination and found that the hotel had no record of my
reservation." |
|
04-01-2008 |
Complaint/Informative |
RipoffReport |
Hotels.com New York Palace Hotel, WAMU, Providian, VISA and
consumer blamed for fraudulent booking by IACs Expedia-owned hotels.com,
travelnow.com Dallas, Texas Internet'' |
|
03-31-2008 |
Complaint |
rateitall |
"Great service until something goes wrong and you need
to contact them" |
|
03-30-2008 |
Complaint |
RipoffReport |
";;;Expedia Scheduled us with a bankrupt Air Carrier, made us
buy additional tickets from another airline and are not refunding us. East
Elmhurst New York..." |
|
03-30-2008 |
Complaint |
My3Cents |
"Expedia Sucks !!! They'll Give You The Run A Round And Leave
You Hanging" |
| 03-30-2008 |
Complaint |
Blog |
They won't let us leave! |
|
03-28-208 |
Complaint |
|
"Lastest
Victim of Expedia.com" |
|
03-27-2008 |
Complaint |
RipoffReport |
"...Expedia
didn't give credits after paying extra for cancelation Bellevue Washington" |
|
03-26-2008 |
Complaint |
RipoffReport |
"Expedia
refuses to fly us home Internet" |
|
03-24-2008 |
Complaint |
rateitall |
" PLEASE TELL EVERYONE YOU KNOW NOT TO USE THIS COMPANY. THEY ARE THE WORST
AND NONE OF THE
CUSTOMER
SERVICE
REPS CAN HELP WITH ANYTHING." |
|
03-13-2008 |
Complaint |
My3Cents |
"Expedia
owes me $4,900 - Expedia Travel" |
|
0313-2008 |
Complaint |
MouthShut |
"Customer
Service Problems of Olympic Proportions" |
|
03-10-2008 |
|
travelpod.com |
"I've been robbed!!" |
| 02-25-2008 |
Complaint |
|
"My issue has not been resolved and
Expedia or
DELTA are not willing to change the seating because they don't have any
seats available." |
| 02-17-2008 |
Complaint |
reviewcentre.com |
"Their customer service is horrible. They made a mistake and I was billed
for 227 for a flight I didnt want." |
| 02-15-2008 |
Complaint |
reviewcentre.com |
"Customer sevice is not helpful. I waited an hour on the phone to speak to a
customer service representative." |
| 01-01-2008 |
Complaint |
reviewcentre.com |
"We will NEVER use Expedia again!" |
|
02-12-2008 |
Complaint |
|
Expedia USAirways complaint |
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02-03-2008 |
Complaint |
MouthShut |
I'll Never use Expedia Again |
|
02-06-2008 |
Complaint/Informative |
The Once Over |
"User Guide: Expedia–What you need to know before you buy" |
|
01-27-2008 |
Complaint |
MouthShut |
"got a call from the FRAUD DETECTION DEPT to let me know
about the incorrect amount expedia had charged. ..." |
|
01-24-2008 |
Informative |
Elliot.org |
"Is Expedia censoring negative comments about its resorts?" |
|
01-22-2008 |
Complaint |
RipoffReport.com |
"Hotels.com Is An Operating Company Of
Expedia Nasdaq: EXPE Accused me of Lying Rude Ripped us off Charged for an
unconfirmed Reservation Overcharged Venice Italy Internet Based Company
Dallas Texas" |
|
01-21-2008 |
Complaint |
Zieak.com |
"Fighting Expedia for a refund" |
|
01-17-2008 and 01-06 08 |
Complaints |
Consumer affair |
"....I spent 1030 USD which I am losing for no reason...."
"...We had to buy a new ticket the day of our flight. It
cost us a little over $1000 - so we have so far paid twice for a ticket to
Cancun .." |
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| 01-15-2008 |
Complaint |
complaint board |
"Hotel was in bankruptcy when I booked" |
| 01-07-2008 |
Complaint |
Gadling |
"Holiday Travel Hell Part 2: If you need anything from
Expedia, scream at them for an hour" |
|
01-05-2008 |
Complaint/informative |
thestar.com |
"....Expedia
trips up in handling clients' complaints" |
|
01-05-2008 |
Complaint/Informative |
rateitall |
"...Dont waste your money with this one" |
|
01-03-2008 |
Complaint |
rateitall |
"....Expedia customer service is no help, worst of any major company I have
worked with...." |
|
01-03-2008 |
Complaint |
|
"...Yet, Expedia.com has raped
our company of over $600 plus their fee" |
|
01-01-2008 |
Complaint |
reviewcentre.com |
"We will NEVER use Expedia again!" |
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Complaints from 2007 (yes, a
long cheating tradition) |
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|
12-27-2007 |
Complaint |
Complaintboards |
"....There is plenty other method to buy air ticket,
do not use Expedia....." |
|
12-17-2007 |
Complaint |
rateitall |
"We were dumb enough to make a
Hawaii
package reservation with them" |
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12-15-2007 |
Complaint |
pissedconsumer |
"Wrong flight time still get penalty" |
|
12-14-2007 |
Complaint |
ripoffreport |
"WLI*RESERVATIONREWARDS ,RIPOFF,They
Are Using The Same Credit Card # That I Gave Expedia To Charge Me! Sneaky
Corporation in Kahootz w/ Expedia, hmmm Shelton Connecticut" |
|
12-09-2007 |
Complaint |
my3cents |
"Two
travellers - One seat - Booking to Dallas " |
|
12-09-2007 |
Complaint |
ripoffreport |
"Expedia
won't issue any credits for airline fare changes- WON'T HONOR THEIR OWN
POLICIES" |
|
12-03-2007 |
Complaint |
rateitall |
"DO NOT
USE THEM." |
|
12-03-2007 |
Complaint |
rateitall |
"Don't
book anything with these scam artists" |
|
12-03-2007 |
Complaint |
rateitall |
"Don't
book any "extras" through Expedia" |
|
12-03-2007 |
Informative |
my3cents |
"Customer
service-receipt and Thank you points - Airline booking" |
|
11-29-2007 |
Complaint |
ripoffreport |
"Expedia lied to, misled their customers " |
|
11-20-2007 |
Complaint |
pissedconsumer |
"Ghost
Expedia Credit Card Charges" |
|
11-18-2007 |
Complaint |
rateitall |
".....we found out we had purchased 8 tickets for the four of us and no
refund".... |
|
11-17-2007 |
Complaint |
rateitall |
".....Been trying to get expedia to refund or onbtain a refund for a trip in
Jan 07......" |
|
11-16-2007 |
Complaint |
rateitall |
"...EXPEDIA is a rip off!..." |
|
11-13-2007 |
Complaint |
ComplaintBoard |
"Non-existant
customer service!" |
|
11-12-2007 |
Complaint/Informative |
horsepigcow.com |
"Why
Smart Travelers Should NEVER Book With Expedia" |
|
11-09-2007 |
Complaint |
rateitall |
"How
is this company still operating?..." |
|
11-09-2007 |
Complaint |
rateitall |
"A
Kafkian experience, really: I've spent 7 and a half hours in total...." |
|
11-09-2007 |
COMPLAINT for Reviews for Expedia Corporate Travel Service |
rateitall |
"...want to lose valuable time and money and add frustration and chaos to
your life. then book through expedia...." |
|
11-06-2007 |
Complaint |
rateitall |
"Expedia staff is trained to LIE and oh so conviently lose connection with
unhappy customers" |
|
11-06-2007 |
Complaint |
mouthshut |
"Expedia.com Steals Money From Hard Working Folks" |
|
11-04-2007 |
Complaint |
ripoffreport |
"The
Expedia.com promise is worthless, get a travel agent" |
|
11-02-2007 |
Complaint |
rateitall |
"I've
been calling expedia every day for a week now....." |
|
11-02-2007 |
COmplaint |
ripoffreport |
"Use
Expedia if you want to pay more.." |
|
OCTOBER 2007 |
Complaint informative about EXPEDIA.CA |
MyExpediaExperience.com |
Horrible experience
of one EXPEDIA.CA customer |
|
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10-30-2007 |
Complaint |
MiamiHerald.com |
INQUIRY
"Tickets for military R&R never made it to Kuwait" |
|
10-29-2007 |
Complaint |
rateitall |
"...
trying to cancel a
flight
been on hold for 3 hours total..." |
|
10-26-2007 |
Complaint |
ripoffreport |
"They
advertised a motel on their website as a 3 star but the motel put us in a
occupied room, cracked smoke filled, & a mouse in the room." |
|
10-21-2007 |
Complaint |
rateitall |
"Do not
book ever with expedia......" |
|
10-20-2007 |
Complaint |
Complaints.com |
".....I
am not satisfied with my entire experience with Expedia....." |
|
10-16-2007 |
Complaint |
my3cents |
"Absolute,
horrible, without redemption service - Airline reservations" |
|
10-15-2007 |
Complaint |
mouthshut |
"Expedia Stole $500 From Me" |
|
10-14-2007 |
Complaint |
ripoffreport |
"Expedia.ca falsely claimed higher room rate for a reservation change" |
|
10-13-2007 |
Complaint/Informative |
pissedconsumer |
"....Do
your homework before going through one of these companies. It may look like
they are offering lower prices, but it may end up costing you in the long
run." |
|
10-11-2007 |
Complaint |
rateitall |
"they
are the aboslute worst..." |
|
10-03-2007 |
informative |
Travolution bpisslog
or BBC watchdog |
"Expedia
takes a kicking on BBC Watchdog" |
|
10-09-2007 |
Complain/informative |
zieak.com |
"Expedia refunds" |
|
10-02-2007 |
Complaint |
rateitall |
"expedia has the worst customer service possible..." |
|
10-02-2007 |
Informative |
my3cents |
"Reservations Not Forwarded to Hotel - Reservations" |
|
10-02-2007 |
Complaint |
my3cents |
"Delta vs. Frontier vs. Expedia - Frontier vs. Delta -
Expedia screwed this one!" |
|
09-26-2007 |
Complaint/informative |
Shane Greer
Blog |
"Don't
Trust Expedia" |
|
09-26-2007 |
COmplaint |
ComplaintBoard |
"
Extremely poor customer service!" |
|
09-25-2007 |
Complaint |
rateitall |
"Too
bad you can't rate them less than a star...." |
|
09-25-2007 |
Complaint |
planetfeedback |
"My
Refund, 4trh request..." |
|
09-24-2007 |
Complaint |
rateitall |
"Expedia is a rip-off....." |
|
09-23-2007 |
Complaint |
rateitall |
"Expedia Sucks!! Do not even consider booking with these fools....." |
|
09-22-2007 |
Complaint |
my3cents |
Expedia
put a hold on bank funds when no transaction had taken place - Flight
Booking |
|
09-17-2007 |
Complaint |
rateitall |
"...I
LOST $685.00 TO THESE PR1CKS." |
|
09-15-2007 |
Complaint |
PlanetFeedback |
"I
was lied to about a getting a voucher." |
|
09-11-2007 |
Complaint |
Ripoff
report |
"Expedia.com
International Travel Screwed by Expedia Internet" |
|
09-11-2007 |
Complaint |
rateitall |
"....Bad service,bad system, long hold times, liars for customer
service...." |
|
09-102007 |
Complaint |
Planetfeedback |
"Cancun
trip" |
|
09-04-2007 |
Complaint |
Ripoff
report |
"Expedia Stole $400.00 Deposit On-line Florida" |
|
08-31-2007 |
Complaint |
Complaints.com |
"DO
NOT BELIEVE HOTEL RATINGS AND TRAVELER REVIEWS POSTED IN EXPEDIA!" |
|
08-29-2007 |
Complaint |
The consumerist |
"Expedia Refunds Your Canceled Trip Whichever Way It Finds Cheapest, Lies
About It" |
|
08-27-2007 |
Complaint |
my space blog |
"DONT
EVER EVER EVER USE EXPEDIA FOR TRAVEL NEEDS!!!" |
|
08-22-2007 |
Complaint/Informative |
My3cents |
"Horrible Service - Flight" |
|
08-21-2007 |
Complaint |
pissedconsumer |
"I'm
so pissed I could Spit!...." |
|
08-16-2007 |
Complaint |
MouthShut |
"Slow,
horrible service, don't use Expedia" |
|
08-14-2007 |
Complaint |
PauloUTWEST |
"NEVER
BOOK WITH EXPEDIA! NEVER! Never fly "Jet Airways" either." |
|
08-14-2007 |
Complaint |
Complaints Board |
(Complaints on "Expedia.ca")
Booked a hotel room that was not Available
|
|
08-10-2007 |
Complaint |
StarTribune |
"Travel
Troubleshooter: Expedia didn't book tickets, and offered no explanation" |
|
08-08-2007 |
Complaint |
my3cents |
"Missing Ticket - Airline Ticket" |
|
08-05-2007 |
Complaint |
Daily Herald |
"The reservation that wasn't on Expedia"
|
|
08-01-2007 |
Complaint |
randyrants.com |
"....never thought I'd get to this level of frustration with an online
company, but I getting extremely close to activating my "legal benefits"
package at work and suing Expedia.com for the on going debacle that was my
vacation...." |
| 08-
-2007 |
Complaint |
eopinions |
"Expedia
SUCKS" |
|
07-31-2007 |
Informative |
LegalNewsline.com |
"Class action claims Expedia
violates identify theft prevention statute"
|
|
07-30-2007 |
Complaint |
Elliot.org |
"The reservation that
wasn't" |
|
07-25-2007 |
Complaint |
RipoffReport.com |
"Expedia Reservation Ripoff followed by customer service nightmare ripoff
Bellevue Washington" |
|
07-24-2007 |
Complaint |
my3cents |
"Will
not refund my money - Hotel Stay 1 night, pay for 4" |
|
07-18-2007 |
Complaint |
my3cents |
"European car rental through Expedia.com - car rental" |
|
07-10-2007 |
Complaint/informative |
eopinions |
"Expedia's
support will leave you on hold until you give up"" |
|
07-07-2007 |
Complaint |
my3cents |
"Caveat
Needed For Expedia Airfare Credit - Airfare Credit Restriction" |
|
07-06-2007 |
Complaint |
The Consumerist |
"Man
Locked Out Of Hotel Room, Expedia Agrees To Completely Refund ..." |
|
06-29-2007 |
Conplaint/Informative |
World Wide Webber blog |
"Expedia.co.uk
- Read the small print first!" |
|
06-28-2007 |
Complaint |
Planetfeedback |
NEVER USE EXPEDIA - THEY WILL RUIN
YOUR TRIP |
| 06-27-2007 |
Complaint/informative |
Fainacial savior-faire |
"Expedia
Strikes Again" |
|
06-27-2007 |
Complaint |
ripoffreport |
Expedia Ripoff dishonest failure to refund tickets Internet
|
| 06-26-2007 |
Complaint |
planetfeedback |
"Two Hours Waiting!" |
|
06-25-2007 |
Complaint |
rateitall |
"Do I
have to even put one star?........." |
|
06-20-2007 |
Complaint |
ripoffreport |
"Expedia.com
Issued invalid tickets, did not refund, 7 months now, lost 800 USD Internet" |
|
06-18-2007 |
Complaint |
my3cents |
"Business Travel Not Possible on Expedia" "I encourage
you to NEVER AGAIN use Expedia.com......" |
|
06-13-2007 |
Complaint |
rateitall |
".....Expedia's
business practices bordered on fraud....." |
|
06-13-2007 |
Complaint |
eopinions |
"Deceptive,
outrageous cancellation policy" |
|
06-11-2007 |
Complaint |
ComplaintBoard |
"Worst
of all, very rude customer service people!" |
|
06-09-2007 |
complaint |
cogdogblog |
"curses to EXPEDIA" |
|
06-06-2007 |
complaint |
rateitall |
"Cancellation fees are outrageous." |
|
06-03-2007 |
Complaint |
my3cents |
Consumer review about hotel reservation |
|
06-03-2007 |
Complaint |
rateitall |
"Expedia
sucks. Bottom line........" |
|
06-01-2007 |
Cmplaint |
ComplaintWire |
Expedia mistakes cost
me $1225 and counting |
|
05-31-2007 |
Complaint |
rateitall |
"EXPEDIA SUCKS, LIES & TAKES
YOUR
MONEY!!!!" |
|
05-25-2007 |
Complaint/informative |
pissed consumers |
review/complaint about EXPEDIA's protection plan (probably a scam) |
|
05-18-2007 |
Complaint |
ripoffreport |
"Expedia Misleads consumers with hotel reviews" |
|
05-15-2007 |
Complaint |
Define your world |
"I
hate Expedia.com" |
|
05-08-2007 |
Complaint |
mouthshout |
"Don't
book with them" |
| 05-04-2007 |
Informative |
Customers ROCK |
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