VICTIMS OF EXPEDIA
other victims
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This is the horrible ONGOING story of: Jacqueline ( as usual XXXX = data containing personal information from Jacqueline, ZZZZZZ=personal (probably fake names form EXPEDIA's representative)
Made airline reservations through
Expedia using a prior credit.
Expedia charged a rebooking fee through VISA but failed to have
tickets issued. When the airline cancelled the reservation four months
later due to
Expedia's failure to pay,
Expedia charged me the walkup fee. Attempts to straighten out
the mess by e-mail and phone were infuriating. Customer service is not
their modus oparandi. It appears that even though they had our money,
they did not use it to pay for the ticket. This leaves me to believe
that either they have a cash flow problem or someone has his hand in
the cookie jar.
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