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This is the horrible ONGOING story
of: Jonas ( as usual XXXX = data containing
personal information from Jonas)
My trip was a travel nightmare, unbooked flights, last minute
cancellations I was not notified of. Over $200 of long distance
charges from Europe, mostly on hold. Expedia will not return calls,
they require you call them back or wait on hold. Calling back gets
a different agent, and is invariably unable to follow up
where the last agent left
off, so you are back to square one. We were stranded at the airport when
they did not notify the ground
transport of a flight change (they also did not notify us, we spent 12
hours at the airport). I called and specifically requested they notify
ground transport. They did not. The return flight was unbooked, and we
ended up buying another ticket and having to stay in Greece longer
than planned. Expedia is refusing to refund the money.
To say they are crooks is an understatement. Even though the cost to me
is probably less than the cost of a lawyer, their arrogance and
irresponsibility are so outrageous, I will probably seek legal
recourse.
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